![]() ![]() (The text of Finney's post referred to TRESemmé shampoo, but the photograph showed a bottle of conditioner.) It's not clear whether that photograph was for illustration purposes only, or indicates that it is the only TRESemmé product she uses, and therefore one which she alleges caused her hair to fall out. In her widely-shared Facebook post, Finney included a photograph of a bottle of TRESemmé Moisture Rich conditioner. Snopes invited the company to answer Castillo's allegations, but we did not receive any reply in time for publication. Unilever has not yet filed a response to the allegations contained in the complaint, and has until February 2021 to do so. Unilever failed to properly warn consumers about the risks associated with the products' use of DMDM hydantoin.Īs a result, Castillo argued, the defendants had committed consumer fraud, breach of warranty, breach of contract, and unjust enrichment. According to her complaint, the number of would-be participants in the class action lawsuit could be "thousands, if not hundreds of thousands," and she asked the court to order a recall of the products, as well as to instruct Unilever and Conopco to pay unspecified amounts in restitution, damages, attorneys' fees and other costs. ![]() ![]() Unilever has been aware of those facts since 2012.Two products (TRESemmé Keratin Hair Smoothing Shampoo and TRESemmé Keratin Smooth Color Shampoo) contain DMDM hydantoin, a preservative known to release formaldehyde, which is a known carcinogen, and the products' use of DMDM hydantoin can cause or contribute to hair loss and scalp irritation.District Court for the Northern District of Illinois, on behalf of herself and "other similarly situated consumers." In her complaint, Castillo alleged that: 16, 2020, Illinois woman Emily Castillo filed a lawsuit against Unilever USA and its subsidiary Conopco, in the U.S. Setting aside Finney's descriptions of her own personal experience, which we're not in a position to assess, those accounts were accurate in their descriptions of the lawsuit in question. The website published a similar article. Nevertheless, the suit alleges, the defendants have failed to properly warn consumers of the risks associated with using such a strong chemical on their hair and have even gone so far as to claim the TRESemmé Keratin Smooth products are safe. Given formaldehyde is a “well-known human carcinogen” that can cause cancer and other harmful reactions when absorbed into the skin, Unilever’s use of DMDM hydantoin in the TRESemmé Keratin Smooth products is “an entirely unnecessary risk” since safer and natural alternatives exist, the lawsuit argues. and Conopco, Inc., contain a preservative called DMDM hydantoin, which is known to leach formaldehyde when it comes into contact with water. 17 article on the website, that reported the following:Ī proposed class action filed this week claims the makers of the TRESemmé Keratin Smooth line of shampoos failed to warn users that an ingredient in the products can cause significant hair loss and scalp irritation.Īccording to the 49-page case, TRESemmé Keratin Hair Smoothing Shampoo and TRESemmé Keratin Smooth Color Shampoo, made by defendants Unilever United States, Inc. Internet users also inquired about a Nov. She just got an email about a new class action lawsuit against Tresemme shampoo for having ingredients in it that make your hair fall out. I got a phone call from my mother tonight telling me to stop using it. I've used Tresemme shampoo for years it's the only thing that tames my hair. It has been falling out by the brush full and in the shower. I have very long thick curly hair that is now half the thickness it was this time last year. 3, Facebook user Shevelle Finney recounted her alleged experience of hair loss in a post that was shared more than 250,000 times. In December 2020, we received multiple inquiries from Snopes readers asking us to examine the accuracy of reports and social media posts that claimed users of two variants of TRESemmé shampoo had filed a class-action lawsuit against the manufacturer, Unilever, over the alleged inclusion of an ingredient that causes hair loss. ![]()
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